Returns & Exchanges

TOM FORD BEAUTY offers complimentary returns on all orders within 30 days of purchase, provided items are in their original, unopened, and saleable condition. We are committed to ensuring your complete satisfaction with our signature fragrances and cosmetics.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and billing zip code to print a pre-paid shipping label.

• 2.
  Prepare Your Package

  Carefully pack the items in their original luxury packaging and include the completed return form to ensure efficient processing.

• 3.
  Ship the Item

  Affix the pre-paid label to your package and drop it off at any authorized carrier location or schedule a complimentary pickup.

• 4.
  Receive Your Refund

  Once our atelier receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.